Job Description

POSITION: Business Office Manager

PURPOSE:

The primary purpose is to assist in the daily accounts receivable functions of the facility in accordance with current acceptable billing and cost reimbursement principles relating to nursing facility operations, and as may be directed by the Administrator and Corporate Support Staff

REQUIREMENTS FOR SUCCESS: 

  • Previous experience in a skilled nursing facility or sub-acute setting is preferred
  • Minimum of two years’ experience of business office experience 
  • Experience with Matrix or similar software program is preferred
  • Must have a proven track record of integrity and performance
  • Embrace the standards, values, and beliefs of the organization
  • Good Excel and Word skills
  • Excellent organizational skills
  • Must exhibit sound judgment making skills, patience and compassion
  • Flexibility and multi-tasking skill
  • Embraces a brisk pace in response time in obtaining authorizations for potential patients to the facility and meeting prescribed deadlines
  • Strong analytic and problem solving skills 
  • Be capable of maintaining effective working relationships

RESPONSIBILITIES:

  • Admissions: Responsible for building a relationship with residents, family members and responsible parties to ensure the best financial outcome for the resident and the organization
  • Billing: Ensure accurate, supported billing is submitted and reimbursed appropriately and timely
  • Collections: – Manage all aspects of collections of accounts receivable including billing, cash collections, follow up and wok all denials timely and appropriately
  • Denial Management: Manage any additional document requests and denials to include authorizations, ADRs, rejections, denials and appeals
  • Resident Trust Fund: Oversee the resident trust process as established within the facility per regulatory requirements

We invite you to submit your resume for consideration and personal interview. Come join a team that is leading the next generation of skilled nursing and rehabilitative healthcare services.